Multi Access

Multi-Access is an official delivery mode of UBC. The university defines multi access as “the course activity gives students the choice to attend either in person or online, as designed by the instructor.” Multi-access allows a learner to attend classes either in person or online and all students learn together at the same time.  It takes skills for the professor to connect with both groups at the same time, but the result is removal of barriers for students and a bigger learning community for all. The CTL offers dry run services for multi access, so you feel comfortable teaching in this mode before classes start. Set up a time.

Three UBC learning technology groups are used in this mode of delivery: Canvas, Classroom Technology and Zoom.  The following tables are a partial list of technology tools available.  For further tools please see the LT Hub or contact CTL for advice.

 

Sound
Sight
Interactivity
Social Learning
Mic set up Video Set Up Zoom Chat Breakout Groups
Captions Sharing Screen Zoom Whiteboard Zoom Whiteboard
Reactions

Help with all of these elements is available on the
LT Hub Zoom Instructor Guide

Katey Kyle: Multi Access is for learners

Katey Kyle enjoys teaching multi access mode because it benefits her learners. She recognizes the different barriers that exist today for learners such as family commitments, financial constraints and geographic challenges. These can be minimized or eliminated by allowing learners to attend either in person or online with everyone learning together at the same time. Katey has also noted more consistent attendance throughout the semester – whether people attend in person or online they are still attending – and learning.

By using the same technology (Canvas and Zoom) for both in person and online learners everyone is able to participate.  While teaching both online and in person at the same time is sometimes challenging, Katey enjoys the challenge, and it keeps her teaching skills current.  She is authentic with her learners right from the beginning and acknowledges that there might be some technological valleys, but they will get through them together.

One way of minimizing technology challenges is to keep things as simple as possible. Using the same technology for both in person and online learners as mentioned above is one simple strategy but another tip is to only screen share for the online learners (no camera) and communicate to the online learners about this plan. The result is less distraction and more focus on the instructional activities.  The content and participation are key, and the classroom camera may be distracting for the online learner.

Katy’s advice
  • Remember the learner.
  • Don’t assume the learner is a technology expert. Have resources which they can refer to regarding technology.
  • Ask for help.
  • Be authentic.
  • Keep it simple.
Interactivity

When teaching in multi access mode, interactivity takes effort – but it’s still important. Any way where you can bring both groups together to feel as one, it is worthwhile. Consider using zoom tools like zoom polls and breakout groups to achieve this purpose – even when learners are present in both the physical and online classroom.

Communication

In multi access learning clarity and communication are important and to that end it is important to maximize the communication tools within canvas. it is important to be clear about the learning outcomes and activities and using canvas can help achieve this goal. Canvas is also useful for building community in class and facilitating learning in a variety of ways. Assignments and quizzes can help assess knowledge and Canvas also allows for social learning (Group Assignments) and co creation.

Delivery

A synchronous tool such as Zoom can be used for a variety of uses in a multi access course:  primarily to bring people together. Other purposes include, delivering content, creating small group activity, polls and other interactive exercises, facilitating learner support by holding office hours at a set time. In summary, zoom is an integral tool for multi access learning.