Pedagogical Support
We have Educational Consultants and Learning Design Interns to help with your course design, teaching techniques and professional development.
- Course design
- Curriculum review
- Teaching techniques
- Professional development
Contact:
Phone: 250 807 8229
Email ctl.ubco@ubc.ca
Learning Technology Drop-in Office Hours
Tuesday & Thursday |
10:00 am – 12:00 pm | Online
Join us for support with Canvas, Zoom, Kaltura, or any other learning technology questions you may have.
The link to our virtual office hours can be found below:
Learning Technology step-by-step guides.
- Check out our 12 tips on setting up a Canvas course shell.
Learning Technology Support
Our team supports instructors using the learning technology ecosystem at UBC including;
- Canvas – Learning Management System for all UBC courses.
- Zoom – Virtual office hours, remote lectures and meetings.
- Kaltura – Recorded audio and video presentations.
- OMR exam reader – station with Remark software and scanner.
For a full list of our services check out the Learning Technology Support page.
Contact
Phone: 250 807 9293
Email: ctl.helpdesk@ubc.ca
Other Supports
UBC Information Technology (IT) Okanagan
UBC IT Okanagan (website or phone 250.807.9000) offers technological solutions, tools, support and other resources. This includes establishing a VPN connection, ensuring that enhanced CWL works, and accessing resources like file shares and network drives, email, and the Faculty Service Centre (FSC).
Student Support
Student technical support is available through a Student Support Analyst located at the Library Service Desk. Connect with a Learning Strategist for personalized online learning support.